How We Work

Bringing Your Items In

It's easy! We buy every day in all of our stores. No appointment needed. If you  take advantage of our convenient drop-off service, a buyer will notify you when your items are done, so you never have to wait around.


There is no minimum or maximum, and you are welcome to bring your items on hangers, in bags, or in boxes, whatever is easiest for you. We recommend a rolling suitcase!


Please make sure items are freshly laundered with no pet hair, odors, discolorations, or damage.


All stores stop buying an hour prior to closing.


Store Hours and Locations

Commission Options

We have three options available for selling. For some items, we will offer all three, and for others we may only offer consignment, depending on the item itself and the current inventory levels in the store.


Store Credit

Take 50% of your item's selling price in store credit. For example, if our buyer determines that we can sell your dress for $100, you can have $50 in store credit on the spot. You can use your credit immediately, or anytime within one year.


Cash

Take 30% of your item's selling price in cash (or a check in some cases) right then and there. For example, if we will sell your dress for that same $100, you can have $30 in cash right away.


Consignment

Our new consignment terms offers you the highest return on your items.

Receive as much as double the cash up front by leaving your item(s) to sell. We mail you a check once your item sells. A buyer will go over your particular offer when you bring your items in. Click below for more information on our new terms!

Consignment FAQs

Pricing

We base our prices on retail value, style, season, condition, and demand. As a rule of thumb, we price items at about 70% off of retail and we research every piece that comes in.

What We Buy (And Don't Buy)

Our goal is to offer a selection of high-quality pieces that fit seamlessly into a modern wardrobe. We specialize in contemporary designer clothing, shoes and accessories for women (and kids in our Topanga location only). 


With that goal in mind, we are looking to buy items that are:

  • current styles, generally no more than two years old
  • designers that you might find at top department stores and better boutiques
  • in like-new condition
  • seasonal (coats in winter, shorts in summer)

Unfortunately we cannot accept items that are:

  • older and vintage styles, purchased more than two years ago
  • formal wear
  • mall, discount store, and juniors' brands
  • men's clothing
  • off-season pieces
  • items that are soiled, damaged, or show signs of wear

For an extensive list of brands that we generally do and do not accept, please click below for the Designer Index

Designer Index

Still Have Questions?

contact us